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VertexOne Gets Smart About Customer Analytics with WaterSmart Software Acquisition

18 June 2020
Research Note

On 6 May 2020, Richardson, Texas-based utility customer information system technology and service provider VertexOne closed its acquisition of WaterSmart Software, a water-focused customer engagement software firm headquartered in San Francisco, California. Terms of the deal were not disclosed, but Bluefield estimates a purchase price between US$40.0 million and US$50.0 million.

This new Research Note highlights:

  • How the acquisition will bolster VertexOne’s analytics capabilities and help scale VertexOne’s mid-market customer base.
  • Utility meter-to-cash value chain & competitive landscape
  • The role of billing and customer management amid the COVID-19 pandemic.

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