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American Water’s Retreat from Municipal O&M Signals Caution for Outsourcing Strategies

30 July 2018
Research Note

On 9 July 2018, U.S.-based investor-owned utility (IOU) American Water Works Company, Inc. announced the sale of 23 of its 33 active operations and maintenance (O&M) contracts to Veolia North America (VNA).

With the acquisition of American Water’s O&M contracts, VNA further consolidates its leading position in the North American municipal O&M market.

In this Research Note, Bluefield water experts analyze the strategies of American Water and Veolia, evaluating the competitive landscape for municipal O&M and outsourcing strategies in North America.


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