Pivotal Acquisition Positions American Water Closer to Customers, Municipalities
On 11 April 2018, American Water Works announced an agreement to acquire Pivotal Home Solutions, a home warranty provider based in Naperville, Illinois. The all-cash transaction, which is valued at approximately US$365 million, is expected to close in the second quarter of 2018.
Pivotal Home Solutions sells service plans that cover the repair and maintenance of household utility systems and appliances. American’s expansion of its home warranty business demonstrates a move to gain proximity to customers, bringing its personnel and services into households nationwide.