Non-Revenue Water and Its Misperception

Steve Cavanaugh, President and CEO of Cavanaugh and Associates, joins The Water Values Podcast to discuss an important yet misperceived area of water utilities: non-revenue water. Steve describes what non-revenue water is, how it can be optimized and the simple steps utilities need to do to get started with a non-revenue water program. With a little bit of work, your utility can optimize non-revenue water, while increasing its return on investment.