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Episode #176 — 15 September 2020 The Evolution of a Water Start-Up

with Dana Haasz

WaterSmart Software’s Dana Haasz provides a riveting discussion of how WaterSmart Software has evolved over the last six years. Dana has held a wide variety of roles in the water sector, and that experience shines through in this terrific interview.

In this session, you’ll learn about: 

  • How utilities shifted their conservation efforts from a customer service focus to a water resources planning focus
  • How WaterSmart Software has evolved by responding to customer needs
  • How data use and collection have improved in water utilities
  • Where we are on using AMI data in rate design
  • The importance of customer engagement on rate issues
  • WaterSmart Software’s entrepreneurial journey to the point of its recent acquisition
  • The pain points that led WaterSmart Software to the acquisition decision
  • Dana’s thoughts on convergence in the utility sector
  • How WaterSmart Software navigated the “valley of death” for a water tech start-up

Resources and links mentioned in or relevant to this session include: 

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